At Kalin Kally, we want you to be delighted with your purchase! If you’re not fully satisfied, we offer an exchange policy to ensure you find the perfect fit or style. Please read the details below.

Eligibility for Exchange

• Items must be in their original condition: unworn, unwashed, and with all original tags attached.
• Exchanges must be initiated within [7 days] of receiving your order.
• Items marked as "Final Sale" or "Clearance" cannot be exchanged.

Exchange Process

1. Step 1: Contact our customer service team via info@kalinkally.in or reach us at +91 93544 39688 with your order number and details of the item you wish to exchange.
2. Step 2: Once your exchange request is approved, we will send you instructions on shipping the item back.
3. Step 3: Ship the item back to us using the provided instructions.
4. Step 4: Once we receive and inspect the returned item, we’ll send the replacement item as soon as possible.

Shipping Costs

Customers are responsible for shipping costs associated with sending the item back for exchange.

[Optional: Include any information about prepaid labels, if applicable.]

Exchange Options

• Exchanges can be made for a different size, color, or style, based on availability.
• If the desired item is unavailable, our customer service team will work with you to find a suitable alternative.

Processing Time

Once received, exchanges are processed within [2-3 business days].

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 2 days for a free exchange.

For additional questions, please reach out to our customer support team, and we’ll be happy to assist!